To ensure a clear understanding of the payment amount and subscription cycle changes when upgrading your plan on the Shopify platform, we have compiled the following core rules.
1. Core Concept: Subscription Cycle
Your plan cycle is determined by the payment frequency:
Monthly Payment: 30 days
Annual Payment: 1 natural year
2. Shopify Upgrade Fee: How Your Actual Payment is Calculated
The upgrade logic on the Shopify platform follows the platform's built-in rules. Shopify automatically applies a prorated credit based on the unused portion of your original plan's time. You will actually pay the amount after this credit is applied.
Please note: Although the payment page might display the full price of the new plan, Shopify will calculate and deduct the credit according to the formulas below, meaning you will pay the credited amount.
Upgrade Type | Actual Deduction Amount Calculation Formula |
Monthly - Monthly | Actual Deduction Amount = (New Monthly Plan Original Price - Old Monthly Plan Original Price) *(Remaining Days of Old Plan / Total Days of Old Plan) |
Annual - Annual | Actual Deduction Amount = New Annual Plan Original Price - (Old Annual Plan Actual Paid Amount *(Unused Days of Old Plan / Total Days of Old Plan)) |
Important Note: The credit for an Annual Shopify upgrade is based on the actual price you paid for the old plan (after discounts), not the original price, when calculating the remaining value.
3. Shopify Upgrade Subscription Cycle Changes
Original Plan Status | New Plan Type | Cycle Change Status | Cycle Start Date |
Within Cycle (regardless of cancellation) | Monthly - Monthly | Cycle Unchanged | The new plan inherits the remaining cycle of the original plan. |
Within Cycle (regardless of cancellation) | Monthly - Annual / Annual - Annual | Cycle Reset | The new cycle starts on the day of the upgrade. |
Canceled and Cycle Ended | Any (New Purchase) | Cycle Reset | The new cycle starts on the day of purchase. |
We hope this guide helps you quickly and clearly understand the SellerPic plan upgrade rules on the Shopify platform.
If you have any questions regarding the payment amount or cycle changes, please feel free to contact our online customer support.