What should I do if my payment didn't go through?
Check for network issue.
If your payment has been made successful but there is no change in the credit balance, please wait for 2 minutes for authorization and refresh again. If the problem still exists, please report to [email protected] using your registered email or send as a direct message through the purple button in the bottom right corner on your screen.
How do I request a refund if I made an incorrect or duplicate purchase?
You can send as a direct message through the purple button in the bottom right corner on your screen, with details of your order ID and Email，as well as your reasons of refund request. Alternatively, you can also contact us at [email protected], and we will get back to you as soon as possible.
What if my Paypal payment failed?
Make sure that Paypal/Stripe payment is available in your country.
Provide the name of the plan that you are willing to purchase to [email protected] using your registered email or send as a direct message through the purple button in the bottom right corner on your screen.
Refund Policy
Due to the considerable expenses associated with developing Al models and generating Al-based photos, we are unable to proceed refunds. Additionally, our upstream providers do not proceed refunds for the GPU processing time necessary to deliver these services, which would result in a financial loss for our business.
By signing up for our services, you acknowledge and agree to this refund policy. You may cancel your subscription at any time, and your subscription will remain active until the end of the current billing cycle.
How do I unsubscribe?
You can click on Cancel Subscription button in the Subscription Page